My stay was to celebrate New Year 2023 with my 8 year old grandson and my husband. I was impressed with the indoor pool and the rooms having inside balconies. My first encounter was with Front Desk Agent, CORTEZ who was FANTASTIC in greeting me when I arrived to check-in. His personality is just what this establishment needs- Inviting! Also HAILEY in Housekeeping was so awesome and accommodating. My grandson was allergic to the feathered pillows and I called to put in a request for foam-filled and she brought them right up and asked if there was anything else she could do to make our stay more comfortable and enjoyable. She was a jewel and I hope these two are recognized in a very Special way.
Lita
январь 2023 г.
very clean establishment. management reached out prior and made my stay even more comfortable. front desk staff were amazing dealing with an issue with the ticket printers from parking (there was a ticket jam that held you up from leaving the parking area) and instead of blaming and pointing of fingers like you see at other establishments they ( front desk staff) were first were apologetic with the issue an secondly empathetic because there was a line of people who had to come back inside to get the issue resolved. I will make this a favorite place to stay when I come back to St. Louis. Thank you kindly for making my stay comfortable.
Shawn
ноябрь 2021 г.
The whole vibe was great!
Mrsmthrb1tc4
сентябрь 2022 г.
Food was wonderful, staff was so friendly. The kids loved the pool and the waterfalls indoors. My husband really loved the architecture of the building.
Ashley
январь 2022 г.
Nancy
май 2023 г.
Excellent breakfast, attentive staff both at reception and in the bar, very helpful and attentive to requests.
Aidan
сентябрь 2022 г.
Everything was up scale, very nice. Breakfast was wonderful
Erin
май 2022 г.
Room was clean. Had a balcony room great view.
Lee
май 2023 г.
We only booked here for a place to stay prior to our flight, location was great since it was right next to the airport. The room was very nice and comfortable!
Olivia
май 2021 г.
This is by far the best day I’ve had in a hotel. Everything was top-notch to clean comfortable beautiful surroundings.
Lora
декабрь 2022 г.