Crowne Plaza Hotel St. Louis Airport, an IHG Hotel

very clean establishment. management reached out prior and made my stay even more comfortable. front desk staff were amazing dealing with an issue with the ticket printers from parking (there was a ticket jam that held you up from leaving the parking area) and instead of blaming and pointing of fingers like you see at other establishments they ( front desk staff) were first were apologetic with the issue an secondly empathetic because there was a line of people who had to come back inside to get the issue resolved. I will make this a favorite place to stay when I come back to St. Louis. Thank you kindly for making my stay comfortable.

Food was wonderful, staff was so friendly. The kids loved the pool and the waterfalls indoors. My husband really loved the architecture of the building.

Excellent breakfast, attentive staff both at reception and in the bar, very helpful and attentive to requests.

Room was clean. Had a balcony room great view.

This is by far the best day I’ve had in a hotel. Everything was top-notch to clean comfortable beautiful surroundings.